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Responsibilities

Drive sales performance by analyzing data and implementing strategies to achieve sales targets and store KPIs across markets
Oversee daily store operations, including inventory management and visual merchandising, to ensure operational excellence and a high-quality customer experience
Lead, motivate, and coach frontline sales teams to maximize sales productivity and deliver exceptional customer service
Provide regular insights and feedback on product performance, customer preferences, and market conditions to management
Stay up to date with market trends and competitor activities, and develop actionable plans to enhance store performance
Handle customer inquiries, complaints, and ad-hoc issues in a professional and timely manner
Collaborate cross-functionally with internal teams to improve overall operational efficiency

Requirements

Minimum 5 years of experience in retail sales and operations within the fashion industry
Candidates with less experience may be considered for the Assistant Retail Manager position
Proven track record in managing multiple stores and consistently achieving sales targets
Strong understanding of retail operations with solid business acumen
Excellent leadership, communication, and interpersonal skills, with the ability to coach and develop frontline teams
Sales-driven, proactive, and independent, with strong analytical capabilities
Passion for luxury brands and an appreciation for craftsmanship
Interest in ocean sustainability and environmental protection is a plus
Good command of both spoken and written English and Chinese

Type: Permanent

Category: Sales - No Selection Required

Reference ID: 228-07052026-HR

Date Posted: 07/05/2026

Shortcut: http://jobs.manpowergrc.hk/Yf3tDa