HSBc - Officer, (Client Service, up 23-25K, 6m renewable contract)

Hong Kong

  • 15 days Annual Leave
  • working location: Tai kok tsui
  • fresh grad are welcome

As one of the world’s largest banking and financial services organisations, HSBC has been connecting customers to opportunities since 1865. With operations in 63 countries and territories, HSBC’s unparalleled international network links developed and emerging markets, and spans the world’s largest and fastest-growing trade corridors. The bank serves more than 40 million customers through its commercial, retail, investment and private banking businesses, which are supported by operational and functional teams around the world.

 

Principal Responsibilities

  • Support Product Owner in providing product (client statement, portfolio performance calculation, Digital solution etc.) SME.
  • Root cause analysis in production issue/process inefficiency and recommend solution.
  • Collaborate with different stakeholders (e.g., IT, OPS, Front Office etc.) to finalise and implement solution.
  • Manage the collection, collation and processing of project information from stakeholders.
  • Capture, analyse, design and document business process (including IT processes).
  • Design solutions or change interventions.
  • Manage change activities which can include diverse tasks such as timeline planning to stakeholder engagement.
  • Manage the tracking and documenting progress and manage status reporting.
  • Assist in the implementation of the business plan.
  • Track statuses of project deliverables and milestones including risk and issue monitoring and co-ordination.
  • Provide management support to the Senior Digital Investigations and Solutions Manager - supporting activities planning – and support with governance maintenance - producing management reports, progress consolidation, status report, etc.
  • Compliance with external regulatory requirements, internal control standards and group compliance policy.
  • Develop a good level of understanding of the appropriate business systems of the Group.

 

Requirements

  • University graduate with a degree or equivalent qualification in Business Administration or a related discipline
  • Strong analytical capabilities and learning ability, can quickly adapt to deal with new disciplines/projects and dig deeper into relevant business and IT knowledge.
  • Strong communication skills and presentation skills with good command of spoken and written English.
  • Excellent in multitasking and prioritization - able to work proactively, independently and under pressure against multiple deadlines.
  • Knowledge in financial product valuation, portfolio analysis and Avaloq is a plus (e.g., CFA).

If you are interested in this role, click “Apply”

 

HSBC is committed to building a work culture where everyone is valued, respected and opinions count. They take pride in providing a workplace that fosters continuous professional development, collaboration and supporting people to be at their best in an inclusive and diverse environment.





Type: Contract

Category: Private Banking - No Selection Required

Reference ID: 117-040620261-LL

Date Posted: 04/06/2026

Shortcut: http://jobs.manpowergrc.hk/ra0QEC

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