• UX / UI / Digital Product Design
• Figma
• Work Location - HSBC Hong Kong

As one of the world’s largest banking and financial services organisations, HSBC has been connecting customers to opportunities since 1865. With operations in 63 countries and territories, HSBC’s unparalleled international network links developed and emerging markets, and spans the world’s largest and fastest-growing trade corridors. The bank serves more than 40 million customers through its commercial, retail, investment and private banking businesses, which are supported by operational and functional teams around the world.

We are seeking a high calibre Senior Product Designer UI/UX for our HSBC team.

Principal Accountabilities and Responsibilities

·         Influence our vision, strategy, and roadmap to help position HSBC at the forefront of customer experience design.

·         Elevate design quality and practice, championing design thinking, and facilitating a culture of excellence and accountability.

·         Ensure the highest standard of craft, clarity and creativity, across user experience (UX), user interface (UI) and user experience (UX) Writing, whilst working alongside a global team of Product Designers and supporting disciplines.

·         Ability to translate complex financial services and regulatory requirements into simple, engaging and trustworthy digital experiences.

·         Conduct research and effectively apply data and insights to inform, evaluate, and validate customer experiences that deliver real value, ensuring the voice of the customer is embedded in every decision. 

·         Obsess over the details of UX, content, visual and interaction design, consistently pushing boundaries to create innovative, inclusive, and elegant experiences across all stages of the product development lifecycle.

·         Realise the benefits of consistency and scalable design practices to deliver high quality experiences for diverse customers, championing a culture of inclusivity and valuing differences.

Functional Knowledge (Requirements) 

• Proven experience designing digital products and services, with strategic responsibility and impact or connecting decisions to business and customer goals
• A strong portfolio showcasing world-class product design across responsive and native platforms, with clear user and business outcomes.
• Expertise in Figma, design systems, prototyping, and core UX disciplines including research, content design, testing, visual and interaction design, and information architecture.
• Experience in complex, regulated environments—ideally financial services.
• Working knowledge of accessibility standards and inclusive design.
• A collaborative, cross-functional mindset with the ability to build trust across geographies and in global contexts.
• Demonstrate a capability for writing effective content in UK English as part of your product design skill set - so that language and design work together to create intuitive user experiences.

Confidence mentoring others and contributing to a culture of growth and excellence. 

If you are suitable and interested in the role, please click on APPLY.

HSBC is committed to building a work culture where everyone is valued, respected and opinions count. They take pride in providing a workplace that fosters continuous professional development, collaboration and supporting people to be at their best in an inclusive and diverse environment.