• 15 days Annual Leave
• Work Location: Mong Kok
• Previous banking experience is preferred but not a must

The Bank’s Global Banking business provides a broad spectrum of financing solutions to large corporations and financial institutions. As a strategic financial partner to corporate customers, The Bank offers a comprehensive range of products and services including bilateral and syndication loans, project financing, property development financing, property investment loans, working capital financing, trade financing, cash management and treasury products.

Job Overview

• Collaborate with UX/UI designers to produce clear and concise copy decks in English, Traditional Chinese and Simplified Chinese, based on the UX/UI designs (happy flows and unhappy scenarios)
• Empathise with customers to create cohesive product narratives across all digital products and touch points
• Develop multilingual launch-support content, including: Public website product page copy guidance, User guides, App Store descriptions, Email and SMS templates
• Own and maintain the digital platform glossary to ensure cross-language accuracy, consistency, and alignment with Hang Seng Bank brand direction.
• Review and refine existing copy to improve clarity, comprehension, and navigation.
• Conduct research and analysis to support copy decisions, collaborating with team members and stakeholders.
• Deliver ad hoc tasks as required.

Requirements

• Proven experience as a copywriter or related role
• Working experience at bank or financial institute is preferred.
• Excellent writing, editing and proofreading skills in English, Traditional Chinese and Simplified Chinese
• Strong research and insight-gathering capability to inform copywriting decisions
• Detail-oriented and self-motivated, with excellent time management and organisational skills

If you are interested in this role, click “Apply”