• 15 days Annual Leave
• working location: Tai kok tsui
• Previous banking experience is preferred

As one of the world’s largest banking and financial services organisations, HSBC has been connecting customers to opportunities since 1865. With operations in 63 countries and territories, HSBC’s unparalleled international network links developed and emerging markets, and spans the world’s largest and fastest-growing trade corridors. The bank serves more than 40 million customers through its commercial, retail, investment and private banking businesses, which are supported by operational and functional teams around the world.



Client Support Services – Registered Office Team

Description:

Deliver quality with a high level of operating efficiency and compliant companies under the guidance of supervisor on setting up and maintains of BVI and Cayman companies / trusts which the Team provides RORA services. Arrange timely billing and collection of fees and disbursements. Assist in RARO renewals and time cost billing to achieve AOP for RORA services. Adopt a collaborative approach with TRMs to complete work. Avoid reputational risk and / or potential loss and standing within the team's client base. Support the establishment of strong compliance culture in the team and ensure that internal policies and external regulatory are adhered. Proper compliance with TFS policies and guidelines and regulatory requirements. Assist in ad-hoc exercise and project if required. Shadows fellow peers where required.

Specifics

1    Collect and record Client Due Diligence documentation

2    Incorporation of BVI and/or Cayman companies.

3    Filing of documents, resolutions for the dissolution of BVI and/or Cayman companies with HTVG or Cayman RA

4    Preparation of certificates of incumbency, requests for certificates of good standing, VVirgin report requests

5    Assist with the transfer in and out of companies

6    Preparation of annual returns for Cayman companies

7    Maintenance of NAV database corporate and client details

8    Arrangement of documents into and out of safe custody

9    Ensure all billing and invoicing undertaken when falls due unless relevant approval obtained.

10  Ensure that all billing procedures are followed.

11  Sense check reports and invoices before they are distributed and investigate/resolve any issues identified.

12  Actively support and work closely with CRT team on transfer of fee collection / billing

13  Monitor and ensure that aged debtors/debtors turnover targets are met.

14 Identification of areas where cost or efficiency savings can be achieved and actively challenge bureaucracy (quantification of benefits where possible).

15  Eliminate unnecessary, duplicate control procedures and documentation and standardise others where possible. Reduce and/or automate reports whenever possible.

16  Ensure high quality and accurate service is provided to client servicing teams.

17  Review policy exceptions and exercise a risk based and common sense approach when exercising judgment and obtain exceptional approval when appropriate.

18  Ensure to adopt a collaborative approach with TRM's, TFO, CSS and others to complete work and feel empowered to make suggestions and decisions.

19  Regular meetings with Team supervisor to ensure timely escalation of operational issues when they arise.

20  Regular and open two way communication with other team members.

21  Provide guidance and support to team members.

22  Review work/tasks processed by team members accurately and in a timely manner.

If you are interested in this role, click “Apply”

HSBC is committed to building a work culture where everyone is valued, respected and opinions count. They take pride in providing a workplace that fosters continuous professional development, collaboration and supporting people to be at their best in an inclusive and diverse environment.