• 15 days Annual Leave
• working location: Tai kok tsui
• Previous experience in trustee and payment related duties is a plus

As one of the world’s largest banking and financial services organisations, HSBC has been connecting customers to opportunities since 1865. With operations in 63 countries and territories, HSBC’s unparalleled international network links developed and emerging markets, and spans the world’s largest and fastest-growing trade corridors. The bank serves more than 40 million customers through its commercial, retail, investment and private banking businesses, which are supported by operational and functional teams around the world.

Role Summary

This role supports the delivery of high-quality, compliant trust and fiduciary services within the GPB business, with a strong focus on client payments and operational efficiency.

Key Responsibilities

• Execute accurate and timely processing of trust-related client and trustee payments, by maintaining high service quality through efficient productivity handling of daily operations and ad-hoc reporting tasks.
• Collaborate effectively with internal teams and external stakeholders to uphold service standards and delivery by displaying confidence to work independently, as well as strong resilience to working under pressure.
• Assist in delivering compliant trust/estate administration alongside Trust Relationship Managers (TRMs).
• Support the Team Head in implementing operational strategies and achieving business goals, whilst actively practicing speak up culture in seeking improvements in ways of working.
• Contribute to continuous process efficiency & improvement through a transformational mindset.
• Contribute to a strong compliance culture in line with Group policies and regularity expectations.

Experience & Qualifications

• University degree in Accounting, Finance, Business Administration, or a related field.
• Solid knowledge of payments, banking operations, and back-office processes.
• Strong command of English with excellent written and verbal communication skills.
• Proficient in Microsoft Office, particularly Excel, Word and PowerPoint.
• Highly organized, able to multitask, work under pressure and meet tight deadlines.
• Demonstrated ability to work both independently and collaboratively in a team environment.

If you are interested in this role, click “Apply”

HSBC is committed to building a work culture where everyone is valued, respected and opinions count. They take pride in providing a workplace that fosters continuous professional development, collaboration and supporting people to be at their best in an inclusive and diverse environment.