• 15 days Annual Leave
• Work Location: Central
• Previous banking experience in content writing for banking is a plus

The Bank’s Global Banking business provides a broad spectrum of financing solutions to large corporations and financial institutions. As a strategic financial partner to corporate customers, The Bank offers a comprehensive range of products and services including bilateral and syndication loans, project financing, property development financing, property investment loans, working capital financing, trade financing, cash management and treasury products.

Key responsibilities

• Write and edit digital content, including copy for user experience (UX) design, micro copy and instructional text in English, Traditional and Simplified Chinese that guides users through our digital products
• Ensure consistency and clarity of language across different platforms, including website, mobile app and other digital interfaces
• Contribute to the development and maintenance of content style guides, shape and adopt the Hang Seng tone of voice 
• Collaborate with UX designers and researchers to provide concise copy on wireframes for usability testing
• Participate in user testing and iterate on copy based on user feedback and data insights
• Quality control and assurance on own and teams’ work, including peer review as required
• Work across multiple projects at the same time and prioritise effectively 

Requirements

• Bachelor degree in Interaction Design, English, Communications, Journalism or a related discipline
• 4+ years of experience in copy editing and/or copywriting, preferably with a focus in UX writing and in FinTech industry
• Excellent command of written Traditional Chinese, Simplified Chinese and English 
• Ability to simplify detailed and complex requirements into concise digital copy that fits well within the UI elements
• Understanding of UX and digital design best practices
• Be open to receiving feedback and constructive criticism
• Ability to clearly and effectively communicate ideas and solutions to stakeholders
• Strong relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities
• Passionate in AI and its evolving landscape to drive adoption of new technology into workflow.
• Working knowledge in UI/UX Software (Sketch, Photoshop, InDesign, Figma, etc.)
• Passionate about all things UI/UX and other areas of design and innovation
• Good time management and prioritisation of projects and tasks
• Understanding of agile / scrum methodology
• Strong online portfolio available for viewing
• Great sense of ownership and servicing mind-set to ensure efficient and effective customer service delivery

If you are interested in this role, click “Apply”