• 15 days Annual Leave
• Work Location: Mong Kok
• Previous banking experience & fraud experience is prefered

The Bank’s Global Banking business provides a broad spectrum of financing solutions to large corporations and financial institutions. As a strategic financial partner to corporate customers, The Bank offers a comprehensive range of products and services including bilateral and syndication loans, project financing, property development financing, property investment loans, working capital financing, trade financing, cash management and treasury products.

Principal responsibilities

• Strengthen and oversee the RBW fraud and mule control framework, ensuring compliance, risk mitigation, and operational efficiency.
• Coordinate responses to fraud and mule incidents, customer complaints, and regulatory enquiries, including after-hours support and business trip when required.
• Assess and address current and emerging fraud risks, implementing effective controls and recommending improvements.
• Utilize data analytics and machine learning to identify fraud trends and enhance detection strategies.
• Act as the first line of defense, advising on fraud risk appetite and supporting prevention, detection, and investigation activities.
• Deliver fraud awareness training and support new business initiatives with risk assessments and control design.
• Monitor controls, escalate deficiencies, and support ad-hoc requests from line manager and department head.

Operational Responsibilities

• Lead investigations into fraud and scam cases, ensuring compliance with policies and regulations.
• Conduct Interview, analyze transactions, assess customer behavior, and document findings.
• Prepare reports for internal and regulatory review, support chargeback and recovery processes, and oversee offshore fraud teams.
• Drive process improvements and provide training on best practices.
• Work in non-HASE premises when required

Qualifications

• Degree or equivalent in a relevant field.
• At least five years’ banking experience, with knowledge of fraud risk, AML, and regulatory requirements. Candidate with less experience would be considered as Assistant Manager Fraud Management • Strong analytical and stakeholder management skills.
• Proficient in English and Chinese.
• Able to work effectively under pressure.

If you are interested in this role, click “Apply”