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Job duties:

Provide technical support for voice systems and troubleshoot issues across multiple platforms.
Install, configure, and test IT equipment (network devices, computers, peripherals) and assist with LAN/Wi-Fi deployments at client sites.
Support Windows OS and Office 365 applications, ensuring smooth operation and resolving technical problems.
Collaborate with internal teams and vendors for escalations, maintain documentation, and submit task reports.
Continuously learn new technologies, assist in IT projects, and develop independent troubleshooting skills.

Job requirements:

High school diploma or above;preferably with IT-related experience.
Basic knowledge in PC hardware/software, Networking fundamentals, Wi-Fi setup and basic troubleshooting.
Familiarity with Session Border Controllers (SBC), Microsoft Teams Voice and Avaya systems.
Strong communication skills with a collaborative mindset.
Self-motivated, eager to learn, and comfortable working at client locations.
Fluent in Cantonese and English.

Type: Contract

Category: I.T & T - Networking & Telecommunications

Reference ID: 118-20251126-PL

Date Posted: 26/11/2025

Shortcut: http://jobs.manpowergrc.hk/w7jUSg