• At least 2 years of exp.
• 12-14AL, Gratuity, Medical, Insurance, MPF
• 5 days’ work, normal working hours

Job Duties:

• Reporting to the IT Lead, the appointee will mainly perform the following duties:
• Perform day-to-day data centre operations as per established procedures.
• Monitor the proper functioning of hardware, software, and data centre facilities.
• Work with hardware and software vendors on routine and emergency maintenance.
• Perform service requests according to IT established procedures to meet service level targets.
• Perform logging of events, documentation, and other duties as assigned.
• Ensure that data centre monitoring, operational and administrative tasks are carried out in accordance with established procedures, practices, and service pledges.
• Ensure that problem or system incidents are reported in accordance with established escalation procedures.
• Be the primary contact point for IT Service Desk after office hours.
• Be an owner of certain assigned processes and drive for excellence in those owned processes

Job Requirements:

• Higher Diploma / Associate Degree / Bachelor Degree in any of the relevant disciplines such as Computer Science, Information Technology, and Computer Engineering-
• Good written and spoken English and Chinese (Cantonese).
• Possess at least 2 years of data centre or computer room operations experience.
• Self-motivated and willing to acquire skills independently.
• Able to communicate well with internal users and external parties.

Interested parties please email a MS Word version resume and expected salary to pinky.wu@manpowergrc.hk (cc:  it@manpower.com.hk) and quote the job reference no.