• MNC Company
• Comprehensive Benefits & Career Growth
• Attractive Remuneration Package

Our client is a premier global financial institution with an extensive international footprint, serving millions of retail banking customers worldwide. Known for excellence in personal banking, wealth management, and consumer lending, they deliver innovative financial solutions that help individuals achieve their life goals. They are currently seeking a dynamic and results-driven Retail Branch Manager to lead branch operations, scale the retail portfolio, and drive world-class customer experiences.

• • Drive branch performance against key retail metrics, including current and savings account (CASA) growth, consumer loans, mortgages, credit cards, and fee-based wealth/insurance products.

  • Execute local marketing and outreach strategies to attract new retail customers and expand the bank's market share within the local community.

  • Oversee portfolio management to nurture existing customer relationships and maximize customer lifetime value.

• • Lead, mentor, and inspire a customer-centric retail team, fostering an environment of accountability, continuous learning, and high performance.

  • Personally manage relationships with affluent or high-net-worth retail customers, providing tailored financial guidance.

  • Resolve complex customer inquiries and escalations promptly and professionally.

• Education: Bachelor’s degree in Business, Finance, Economics, or a related field. Relevant retail banking or wealth management certifications are a strong plus.

• Experience: Minimum of [5–7 years] of progressive experience in retail banking, with at least [3 years] in a branch leadership or assistant manager capacity.

  • Demonstrated success in meeting and exceeding retail sales targets, deposit goals, and consumer lending KPIs.

  • Comprehensive knowledge of retail banking products (deposits, mortgages, personal loans, credit cards, and basic investments/insurance).

  • Exceptional leadership, communication, and interpersonal skills with a passion for coaching people.

  • Strong operational risk mindset and familiarity with consumer protection regulations.