Our client is looking for an experienced Head of Retail - Strategy to lead and grow our retail business. You will be responsible for the overall performance of our retail network, including strategy, sales, operations, and customer experience.

• Develop and execute retail strategies to drive sales, profitability, and customer satisfaction
• Oversee daily operations of all retail stores to ensure efficiency, compliance, and service quality
• Lead, coach, and develop store managers and frontline teams
• Review sales and operational data to identify trends and improvement opportunities
• Work closely with marketing, product, and other internal teams to ensure business alignment
• Monitor market, competitors, and customer trends in Hong Kong to support strategic decisions
• Participate in overall business planning as part of the leadership team

• Minimum 8 years’ experience in retail management with a strong record in sales growth and operations
• Strong strategic and analytical skills with experience in data‑driven decision making
• Proven leadership and people management skills
• Customer‑focused mindset and deep understanding of retail customer experience
• Strong cross‑functional collaboration skills
• Solid knowledge of Hong Kong retail market and consumer trends
• Bachelor’s degree in Business, Retail Management, or related discipline

Whatsapp: 93193692