• Develop and execute holistic retail strategies to maximise sales, profitability, and customer experience across the entire retail network
• Oversee daily store operations, ensuring efficiency, regulatory compliance, and consistently high standards of customer service
• Lead, motivate, and support retail store managers and front-line teams through coaching, training, and performance management
• Analyse and interpret retail performance data to identify trends, growth opportunities, and areas requiring improvement
• Collaborate closely with cross-functional teams to ensure strong alignment between retail operations and overall business objectives
• Stay current with industry developments, competitive activities, and consumer behaviour to guide strategic planning and decision-making
• Play an active role in shaping overall business strategy and key decisions as a core member of the leadership team

• At least 8 years of experience in retail management, with a strong track record of driving business growth and operational excellence
• Strong strategic mindset and analytical skills, with the ability to interpret data and make sound, data-driven decisions
• Excellent leadership and people management capabilities, with a proven ability to inspire, engage, and develop teams
• Strong customer-centric mindset, with a deep understanding of what it takes to deliver a seamless and high-quality customer experience
• Demonstrated experience in effective cross-functional collaboration and contributing to broader business strategy
• Solid understanding of the retail industry and consumer trends in the Hong Kong market
• Bachelor’s degree in Business, Retail Management, or a related discipline

*Feel free to send your resume to WhatsApp84945461 Raymond for further action.*