Work Locations: Tuen Mun / Taikoo Shing / Central (Urgent) / Mong Kok

Key Responsibilities

• 歡迎並引導客戶進入銀行大廳，確保客戶感到受重視和舒適。
  Welcome and guide customers into the bank hall, ensuring they feel valued and comfortable.
• 回答客戶的查詢，提供有關銀行產品和服務的資訊。
  Respond to customer inquiries and provide information about bank products and services.
• 協助客戶填寫表格及處理基本交易。
  Assist customers in filling out forms and processing basic transactions.
• 識別並報告客戶需求，協助推廣適合的產品和服務。
  Identify and report customer needs, assisting in promoting suitable products and services.
• 參與定期的培訓和會議，保持對銀行政策和程序的了解。
  Participate in regular training and meetings to stay informed about bank policies and procedures.
• 協助保持大廳的整潔和有序，確保所有宣傳材料的更新和可見性。
  Help maintain the cleanliness and order of the hall, ensuring all promotional materials are updated and visible.

Qualifications

• 高中或同等學歷，相關工作經驗者優先。
  High school diploma or equivalent; relevant work experience preferred.
• 至少1年相關銷售與客戶服務經驗
• Minimum 1 year relevant sales and customer service experience
• 良好的人際溝通能力和客戶服務技巧。
  Strong interpersonal and customer service skills.
• 能夠在快節奏的環境中有效工作，具備團隊合作精神。
  Ability to work effectively in a fast-paced environment, with a team-oriented mindset.
• 具備基本的數字處理能力，能夠使用銀行系統及辦公軟件。
  Basic numerical processing skills; ability to use banking systems and office software.
• 語言能力：流利的中文及英語，其他語言者優先考慮。
  Language skills: Fluent in Chinese and English; other languages are a plus.