• 15 days Annual Leave
• Work Location: Mong Kok
• freshgrads are welcome

The Bank’s Global Banking business provides a broad spectrum of financing solutions to large corporations and financial institutions. As a strategic financial partner to corporate customers, The Bank offers a comprehensive range of products and services including bilateral and syndication loans, project financing, property development financing, property investment loans, working capital financing, trade financing, cash management and treasury products.

Principal responsibilities

• Responsible for identifying fraudulent activity on various products, across multiple platforms, to protect Company assets and our customers
• Drive continuous improvement by identifying opportunities to streamline processes and automate manual tasks; coordinate follow-ups with stakeholders, track project progress, and manage milestones and deadlines through to delivery.
• Initiates and/or receives contact from customers, potential victims and external parties while monitoring various queues, reports and items as part of the fraud prevention process
• Leads by example and may assist with training and other departmental support as needed
• Support ad hoc tasks and initiatives assigned by the line manager, including urgent investigations, reporting requests, project-related activities, and administrative support (e.g., maintaining trackers/documentation, preparing meeting materials/minutes, and coordinating schedules and follow-ups) as needed.

Qualifications

• University graduate (Business, Finance, Banking, Accounting, Statistics, Data/IT or related disciplines). Fresh graduates are welcome.
• Logical, structured thinker with strong attention to detail and a habit of documenting work clearly.
• Interest in automation and continuous improvement; familiarity with AI tools for productivity and exposure to tools such as Excel, Access, Power Query, VBA are advantages (not mandatory).
• Comfortable working with numbers, reports and multiple systems; able to prioritise and manage deadlines in a fast-paced environment.
• Strong presentation and communication skills and confidence to speak with different stakeholders when needed; call centre/customer service exposure is a plus.
• Resilient, responsible, and able to work independently while collaborating well with teammates and stakeholders.
• Proficiency in English and Chinese; Putonghua is an advantage.

If you are interested in this role, click “Apply”