Members Relations Officer (Concierge) 

This role supports daily Members Services and Concierge operations at the  Clubhouse, ensuring high service standards and excellent member satisfaction. Responsibilities include member and guest reception, handling enquiries, feedback, incidents, phone calls, and coordinating concierge services such as ticket sales, bookings, lost & found, storage, maintenance coordination, and event signage. The role also provides administrative and operational support to the team.

Requirements:

• Higher Diploma in Hospitality
• 1+ year experience in hospitality operations (international exposure preferred)
• Fluent Cantonese & English; Mandarin an advantage
• Strong communication and customer service skills

Whatsapp : 93193692