• VIP Exhibition Hall Presentation experienced
• Strong spoken English proficiency (IELTS over 7)
• Bachelor and 3+ years of reception experience

Our client is now seeking a Senior Conference & Reception Executive to manage VIP receptions and high-level corporate events and coordination.

Job Responsibilities

1. VIP Reception & Presentation

Design VIP reception routes and deliver professional presentations in both Chinese and English, covering corporate culture and other key topics.

2. End-to-End Business Meeting & Banquet Reception

Fully responsible for the reception of business meetings and banquets, including pre-event coordination, proposal development and implementation, internal and external liaison, on-site meeting support, F&B service, and tea ceremony service. Regularly review and summarize the work, and track execution results.

3. Venue Daily Operations & Management

Oversee daily venue operations and management, including facility and equipment inspections. Proactively identify issues, propose improvement solutions, and continuously optimize service processes and standards.

4. Large-scale Event Reception & Content Curation

Manage large-scale event reception and content curation, including event proposal writing, stage setup, on-site decoration, task allocation, and cross-department coordination.

5. Team Support & Contingency Handling

Support daily team operations, including on-duty checks, internal work coordination, shift coverage, and handling of unexpected incidents.

Requirements

• Professional appearance, friendly demeanor, and polished interpersonal skills with strong business service awareness
• Clear and fluent communication skills in Mandarin and Cantonese, with excellent on-site communication and crisis-handling ability
• Strong spoken English proficiency, capable of independently delivering full English exhibition presentations (equivalent to IELTS Speaking Band 7), suitable for international reception scenarios
• Outstanding event coordination, organizational, and cross-team collaboration skills, with the ability to efficiently manage complex and multi-faceted tasks

職位職責

1. VIP 接待與講解
負責設計 VIP 接待路線，並以中文及英文進行企業文化宣講及其他專業介紹。

2. 商務會議及宴會全流程接待
負責商務會議與宴會的接待工作，包括前期對接、方案制定與落實、內外部協調、會中會議服務、餐飲服務及茶藝服務等；定期復盤總結，並追蹤執行結果。

3. 場館日常營運與管理
負責場館日常運營與管理，包括設施設備檢查；主動發現問題並提出改善方案，持續優化服務流程與標準。

4. 大型活動接待及內容策展
負責大型活動的接待與內容策展，包括活動文案撰寫、舞台搭建、現場布置、任務分工及跨部門協調等工作。

5. 團隊支援與應變處理
支援團隊日常運作，包括在崗檢查、組內工作協調、調休替班及突發事件處理。

任職要求
本科或以上學歷，具備至少 3 年接待工作經驗或豐富面客經驗（香港本地經驗優先）。相關經驗包括：外事接待、國際會議、星級酒店管家、高端會所、空乘頭等艙服務、大型活動會務執行及活動策劃等。
熟悉餐飲知識，精通商務及餐飲禮儀，了解各國風土人情與習俗禁忌；具備良好服務意識及細節把控能力。
了解茶文化、懂酒，會茶道、調酒或花藝者優先。
了解互聯網行業，具備互聯網思維、思考力及創新意識，能適應快節奏工作環境，並承受一定工作壓力。

任職要求

• 形象端莊、待人親和，談吐得體，具備專業商務服務素養
• 語言表達清晰流暢，精通普通話及粵語，具備優秀現場溝通與臨場應變能力
• 具備良好英語會話能力，可獨立完成全英語講解（相當於雅思口語 7 分水平），能應付國際化接待場合
• 具備出色的活動統籌、組織協調及跨團隊協作能力，能高效處理綜合性事務

Interested candidates please send your resume with expected salary and notice period to Victoria.cheung@manpowergrc.hk