• Global HR Support (HK, Macau, Europe)
• From onboarding to offboarding & compliance
• Fluent English, Mandarin, Cantonese

We are seeking an experienced HR Shared Services Consultant for our client to provide comprehensive HR operational support for employees across Asia, Europe, and the United States. This role is pivotal in managing the full employee lifecycle, including onboarding, offboarding, transfers, documentation, and compliance.

The ideal candidate will have 5 years of HR generalist or shared services experience, betther with CS experience as well, with exceptional problem-solving skills, attention to detail, and fluency in English and Cantonese (Mandarin preferred). You will act as a trusted HR partner, handling HR inquiries, payroll support, business visa processing, and data management with efficiency and accuracy.

Key Responsibilities:

• Employee Lifecycle Management – Handle onboarding, offboarding, cross-border & local transfers, and document management.

• HR Operations Support – Manage leave administration, verification letters, and business visa applications.

• Payroll & Benefits Coordination – Provide accurate data support for payroll and benefits processing.

• HR Compliance & Documentation – Ensure proper document handling and respond to employee requests.

• HR Consulting & Issue Resolution – Address HR-related inquiries and provide solutions for employees across Asia, Europe, and the US.

• Data Maintenance & Reporting – Maintain HR records and ensure data accuracy.

Requirements:

• 5-8 years of HR Generalist or HR Shared Services experience in a multinational environment. Candidates with 3-5 years HR experience and CS experience may also be considered.

• Fluent English and Cantonese (Mandarin preferred) – Strong written and verbal communication skills.

• Problem-Solving & Detail-Oriented – Ability to analyze issues and provide precise solutions.

• Client-Service Focus – Proven experience in high-touch HR support roles.

• Cross-Border HR Knowledge – Familiarity with HR operations across multiple regions (Asia, Europe, US).

• Process Efficiency – Ability to manage multiple HR tasks with accuracy and speed.