• Gain hands-on expertise with cutting-edge
• Perfect career launchpad for juniors into int. technical project management
• Improve mobile experiences for millions across 20+ global destinations.

Our client is a global technology powerhouse and a leader in consumer electronics and mobile infrastructure. They are dedicated to building a fully connected, intelligent world through an expansive ecosystem of hardware, software, and cloud services. This role sits within their international ecosystem division, focusing on ensuring seamless digital connectivity for their massive global user base as they move across borders.

Role Overview

We are seeking a proactive Developer Technical Support Engineer to ensure a seamless digital experience for mobile users traveling internationally. This role is pivotal in identifying technical friction points and coordinating with global teams to deliver high-quality mobile services in Hong Kong, Macao, and beyond.

Key Responsibilities

• Conduct rigorous testing for mobile ecosystem services used by outbound travelers and drive the resolution of key technical issues.

• Collaborate with the Outbound Business department and regional overseas teams to synchronize testing across top global destinations.

• Synthesize complex testing data into actionable weekly and monthly reports for regional and global leadership.

• Manage the quality lifecycle of outbound Apps and "Atomic Services" while partnering with developers to improve performance.

   

Requirements

• Bachelor’s degree or higher in Software Engineering, Computer Science, or IT-related disciplines.

• Familiarity with iOS and Android development environments is highly preferred.

• 1-2 years of experience in software testing or technical support, though motivated fresh graduates are encouraged to apply.

• Strong analytical skills with a deep curiosity for mobile application ecosystems and digital user journeys.

Value Propositions

• Drive the digital transformation of mobile experiences for millions of cross-border travelers within a premier global tech ecosystem.

• Gain unique international exposure by coordinating with technical teams across 20+ of the world’s top travel destinations.

• Advance your technical career by working directly with next-generation "Atomic Services" and sophisticated mobile frameworks.