Job Highlights

• Experience in customer relations & human connections
• Stable and harmonious working environment
• Lean structure with open working culture

Responsibilities:

• Manage day-to-day operations of the company including customer services and other functional departments
• Make sure the workflow of CS is efficiency and feasible to departments and related teams
• Reporting to senior managements in HK

Requirements:

• Degree holder in customer relationship/ public relationship related disciplines
• Solid CS management experience is an advantage
• Fluent spoken and written in English and Cantonese, knowledge in Mandarin preferred
• Good interpersonal and communication skills with external & internal parties, and problem-solving skills
• Responsible, detail-minded, self-motivated, pleasant and a good team player
• Ability to perform multi-tasks

*Candidate with less experience will be considered as Assistant Operations Manager)

Our client offers attractive remuneration package and fringe benefits to the right talent, including discretionary bonus, medical/dental insurance, P-fund, trainings.