Responsibilities

• Lead the team in sales and customer-service operations.
• Identify business opportunities and develop strategies to support market expansion and revenue growth.
• Maintain strong customer relationships; proactively recommend new products/services and improvements to customer handling.
• Monitor customer orders, pricing, and ODRs; ensure menu specifications and service requirements are handled promptly and to standard.
• Communicate customer instructions and expectations clearly to internal teams and provide timely updates.
• Oversee meal presentation standards and recommend improvements to meet customer requirements.
• Perform other duties as assigned by Management.

Requirements

• Bachelor’s degree, preferably in Hospitality or Catering Management.
• Fluent in English, Cantonese and Mandarin.
• Minimum 9 years’ sales and customer-service experience; airline, hotel or catering background preferred.
• Strong commercial awareness with a sales-driven mindset.
• Self-motivated, proactive, outgoing and results-oriented.
• Excellent analytical, strategic problem-solving and presentation skills.
• Able to work under pressure and assertively manage stakeholder expectations.

*Feel free to send your resume to WhatsApp84945461 Raymond for further action.*