Salary:

• Manager: HKD 40,000 x 13 (3–5 years’ experience)
  Candidates with less experience may be considered for Assistant Retail Manager at HKD 35,000 x 13
• Retail Operation Executive: HKD 25,000–30,000 x 13

Key Responsibilities

• Analyze sales performance and drive achievement of sales targets and KPIs
• Develop and implement action plans to maximize revenue and profitability
• Monitor market trends and competitor activities to identify business opportunities
• Compile weekly sales reports and conduct performance analysis
• Assist in setting and monitoring sales targets

• Oversee daily store operations, including inventory control and visual merchandising
• Ensure operational efficiency and excellent customer experience
• Provide operational and administrative support to retail stores and back-office teams
• Support new store openings, renovations, maintenance, and store closures
• Assist in optimizing retail operational processes

• Lead, motivate, and coach frontline sales teams to maximize performance (Manager level)
• Provide training and ongoing development to enhance service standards
• Foster a positive and sales-driven team culture

• Plan and execute in-store promotional activities
• Ensure store displays align with brand image and VM guidelines

• Monitor stock levels and coordinate replenishment
• Prevent stock shortages or overstocking
• Ensure compliance with company policies and local regulations
• Maintain a safe and secure retail environment

• Handle customer enquiries and complaints professionally
• Ensure high service standards aligned with luxury brand expectations
• Support frontline team in managing customer feedback

• Prepare regular sales and operational reports to management
• Share product, customer, and market feedback with senior management
• Work closely with internal departments (procurement, marketing, finance) to ensure smooth operations

Requirements

• Higher Diploma or above in Retail Management, Marketing, Business Administration, or related disciplines
• Minimum 5 years of retail sales & operations experience in fashion/luxury retail for Manager level
• Minimum 3 years of relevant retail experience for Executive level
• Proven track record in achieving sales targets (Manager level preferably with multi-store experience)
• Strong business acumen and retail operations knowledge
• Strong analytical and numerical skills
• Proficient in MS Office (Word, Excel, PowerPoint) and Chinese word processing
• Excellent leadership, communication, and interpersonal skills
• Sales-driven, analytical, independent, and proactive
• Detail-oriented, self-motivated, and customer-focused
• Good command of written and spoken English and Chinese (Cantonese & Mandarin)
• Willing to work flexible hours including weekends and peak seasons

📱 Interested parties, please WhatsApp: 852-9319 3692