• Claims management and Network management
• PMP, Prince 2 or Agile PM Certification
• knowledge on Wealth management products

HSBC - Senior Project Manager

Principal Responsibilities

• Enhance the claims management and network management capability of the Employee Benefits (Group Medical/Group Life) business. 
• Liaise with EB Business and EB Operations to help drive the definition and implementation of claims management and network management capabilities, going through all appropriate HSBC Life risk and compliance approvals. 
• Drive project delivery proactively, balancing planning, scope, schedule, budget, communications and risks. 
• Manage and plan resources, responsibilities and schedules. 
• Establish effective project controls and procedures and quality assurance processes. 
• Manage relationships with internal and external stakeholders.
• Report progress, issues, dependencies and risks to project or programme leadership and committees as appropriate and make recommendations to influence decision making in order to maintain progress towards delivery
• Provide management to maintain a focus on how the project aligns to wider programme objectives, where appropriate, and to the change portfolio across HSBC Drive the adoption of HSBC project standards and work in alignment with HSBC project methodology at all times.
• Lead the team to meet performance targets aligned to objectives

Requirements

• Experience in working on large transformation on Group Medical and Group life products with specific experience around claims management and network management would be highly desirable 
• Comfortable working with tight timelines and planning under uncertainties
• Strong project management skills with successful track record of delivering projects in a large financial market such as Hong Kong. 
• Managing and building strong relationships with Stakeholders from the Hong Kong, Branch network and other Delivery Partners. 
• Working with Global and remote teams across multiple geographies and time zones.   
• Global mindset, demonstrates qualities of being open, dependable and connected. 
• PMP, Prince 2 or Agile PM Certification is desirable.   
• Project management experience with a proven track record of successful delivery of large transformation projects.
• Good understanding of wealth management products and services.