• Relevant exp in Collection field, specializing within commercial banking
• Good command of Cantonese and English
• Working Location: HSBC Centre

Title: Senior Collector, Business Banking, WPB AMH
Max monthly salary : HKD 30K
Duration : 12 Month
Department : AMH WPB

Job description:

Principal responsibilities
• Support, determine or initiate appropriate actions to ensure the efficient and effective progression of a specific collections process flow or multiple Collections process flows in order to deliver a professional service to our customers
• Ensure the integrity of the process flow across assigned function
• Optimising the designed output in order to contribute to help our customers resolve their delinquency problems, and by doing so, creates a favourable opinion of our organisation and an increased willingness to repay their commitments
• Adhere to all regulatory requirements and Collections Operations policies and procedures

Requirements
• Secondary education with solid years of working experience in banking or relevant years in Collection field, specializing within commercial banking
• Able to communication with customers confidently over the phone
• Possess good analytical and problem-solving skills
• Self-motivated, able to work independently to meet deadlines and achieve targets
• Good command of Cantonese and English, proficiency in Putonghua will be an advantage
• Sound computer knowledge
• Would benefit from having worked in financial services industry with direct customer contact

If you are interested in this role, click “apply”