Onsite with HSBC - Senior Business Analyst- Equity Operations (12 Months Contract, up to 85k)

Hong Kong

  • Business Analyst, Operation Analyst
  • Banking or Financial Services
  • Hong Kong

As one of the world’s largest banking and financial services organisations, HSBC has been connecting customers to opportunities since 1865. With operations in 64 countries and territories, HSBC’s unparalleled international network links developed and emerging markets, and spans the world’s largest and fastest-growing trade corridors. The bank serves more than 40 million customers through its commercial, retail, investment and private banking businesses, which are supported by operational and functional teams around the world.

 We’re currently seeking an experienced professional to join the HSBC Equities - Markets Operations team. You would be responsible to help define the scope of Industry, Regulatory and Client driven change across Middle Office, Settlements and Asset Services functions. 


Key deliverables:

  • Drive the successful delivery of client change programmes providing end to end project leadership, planning and collaboration across both internal & external stakeholders
  • Perform business analysis to elicit requirements and create documentation such as Business Requirements Documents, Functional Requirements Documents and Solution Documents for Mandatory Change (e.g. Industry, Regulatory, Audit) and non-Mandatory Change (e.g. product enhancements or client change requests)
  • Lead or participate in multiple project streams by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; capturing and assessing delivery risk; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships
  • Manage discussions with internal teams such as the Broker Outsourcing Business, Operational Design & Improvement, Control and IT teams as well as vendor teams where required to ensure changes are appropriately managed and supported throughout the lifecycle
  • Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with external customers to ensure systems provided meet the long-term business strategies
  • Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders such as Product, Control and Operational Design & Improvement teams; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognising and capitalising on improvement opportunities; and adapting to competing demands, organisational changes and new responsibilities
  • Develop and execute test plans to ensure business solutions are appropriately quality checked before rolling out to clients.
  • Support system conversions, upgrades, enhancements as prioritised in the single book for change work
  • Ensure that all changes are delivered to the highest standards of quality including signed off documentation, application of quality assurance process and effective client communication to ensure business readiness is completed.


 Principal requirements:

  • Bachelor’s degree and 5 years of practical experience in senior business analyst roles
  • Experience of working with internal Change and IT teams as well as external vendors for system changes
  • Strong experience and proven track record that can be demonstrated in delivering complex business and IT system related changes and documenting business / functional requirements
  • Flexibility in approach and methodology, and the ability to show initiative and respond quickly to changing situations
  • Ability to manage ambiguity and work to bring clarity to requirements by effectively engaging clients or partners
  • Excellent documentation skills for functional specifications and / or presentations to clients
  • Excellent client facing skills, with experience of managing client relationships either external clients or in a Front Office environment
  • Ability to work in a high-pressure environment and deliver results to a high standard, escalating where required
  • Excellent 360 degree communication skills and interpersonal skills
  • Positive ‘can do’ attitude in all aspects of performing job duties
  • Planning, time management and resource management skills (for small projects)
  • Sound understanding of IT infrastructure and software development lifecycle in the context of system changes
  • Ability to execute role with a high level of autonomy while being mindful of when to seek guidance and approval
  • Knowledge of Markets products and associated post trade operational processes with specific functional expertise in one of Middle Office, Settlements or Asset Services for Cash Equities is highly desirable
  • Diploma in Business Analysis – Optional
  • Lean Six Sigma/ Green Belt – Optional
  • Track record of change delivery using agile approaches is desirable


 If you are interested in this role, click “apply”, else, you may also directly send your updated resume to Adarsh Manu at adarsh.manu@manpowergrc.hk


HSBC is committed to building a work culture where everyone is valued, respected and opinions count. They take pride in providing a workplace that fosters continuous professional development, collaboration and supporting people to be at their best in an inclusive and diverse environment.

Type: Contract

Category: Financial Services - No Selection Required

Salary: HK$ 70,000/Month - HK$ 90,000/Month

Reference ID: 117-1511215-AM

Date Posted: 15/11/2021