Onsite with HSBC - Assistant Triage Manager (6 Month Renewable Contract, Up to 28K)

Tai Kok Tsui, Hong Kong

  • Existing Fraud Operations / Investigations Exp.
  • 2+ Years of Relevant Experience
  • Working Location: HSBC Centre

 Role: Assistant Triage Manager
Duration: 6 Months
Salary : 28K
Department : FC Investigations


“Financial Crime Investigations (FCI) focuses on the specific financial crime threats the firm faces now and in the future, pioneering the techniques and technology that protect our business, our customers, and the many communities in which we operate, from the harms associated with financial crime. FCI harnesses intelligence, analytics, technology, investigation, information sharing, and public-private partnership to achieve this end, always seeking the most effective and efficient means. FCI is also partnering with Financial Crime Compliance to build the case for a more efficient and effective regulatory approach by defining a potential new regulatory landscape based on practical, tested innovation and serving as a thought leader in the ongoing public debate on the future of regulatory compliance.

The jobholder is accountable for working within the Triage sub-function within one of FCI’s four regional functions aimed at mitigating the harms associated with financial crime.

The Triage stage within FCI Investigations is the initial referral point for all leads, internally and externally generated, believed to require investigation or a regulatory filing. The Triage Team is responsible for quickly and accurately assessing leads for eligibility and completeness in order to initiate a case within FCI. Qualified cases are passed to the appropriate External Investigative Reporting Team (for immediate SAR/STR decisioning), Major Cases Team or Complex Cases Team (for investigation) or Intelligence and Analytics.

The jobholder will typically deal with the following:

Stage 1
• Once a sufficient level of experience has been demonstrated to undertake Stage 1 activity:
• assessment of referrals received via Case Intake Form, email, or external source
• identifying and prioritizing referrals received where special action is required, e.g.:
- where urgent action is required
- staff-related referrals (internal investigations)
- HSBC Confidential referrals
• creation of the case onto the case-management system
• allocation of the case to a Triage Investigator (i.e. colleagues dealing with wider Triage Investigations)

Stage 2
• assessing / validating that the referral meets acceptance criteria
• undertaking HSBC exposure check, risk exposure, external research, and assessing case rating
• passing case onto Investigations (Complex or Major), I&A or other FCI Team (by agreed method)
• Or, completing the case within Triage and closing the case as appropriate.”


HSBC is committed to building a work culture where everyone is valued, respected and opinions count. They take pride in providing a workplace that fosters continuous professional development, collaboration and supporting people to be at their best in an inclusive and diverse environment.


If you are interested in this role, click “Apply Now”





Type: Contract

Category: Corporate Banking - No Selection Required

Reference ID: 117-050920222-AL

Date Posted: 05/09/2022

Recommended Jobs