• At least 3 years in Networking Support
• Holder of CCNP/HCIP is an advantage
• Medical Plan, Bonus

Job Responsibilities

• Monitor the network infrastructure and identify and troubleshoot network issues.
• Implement solutions to resolve/mitigate network issues.
• Provide 1st tier technical support for network-related issues.
• Collaborate with 2nd tier technical support for issue escalation.
• Engage and develop positive relationships with customers and partners.
• Document updates on network configurations, inventory, changes, and procedures.
• Respond to network-related emergencies.
• Willingness to work in shift duty to support 24/7 operations

Job Requirements

• Strong knowledge of network protocols, routing, and switching.
• Hands-on experience with network monitoring and diagnostic tools.
• Familiarity with network hardware, such as routers, switches, and firewalls.
• Excellent problem-solving and analytical skills.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team 

Interested parties please send your full resume with your current and expected salary by clicking  'Apply Now'