Duties

• Provide daily IT support for end users, including hardware, software, and network issues.

• Install, configure, and maintain computers, printers, and IT equipment.

• Troubleshoot and resolve technical problems in a timely manner.

• Manage user accounts, system access, and IT asset records.

• Assist in IT projects, system upgrades, and documentation.

Requirements

• Diploma or above in Information Technology, Computer Science, or related disciplines.

• At least 1 years of experience in IT support or helpdesk functions.

• Knowledge of Windows OS, Microsoft 365, and basic networking.

• Strong problem-solving skills and a customer-oriented mindset.

• Good communication skills in English and Chinese.