• 3 years network & tech support a MUST
• 5 days, Wan Chai
• Japanese well-known financial firm

Job responsibilities

• Provide technical support and troubleshooting to end users on PC, Mobile Devices, network, system, hardware, software and application systems.
• Server administration, maintenance and daily monitoring
• Assist in managing hardware & software inventory items and maintain up-to-dated inventory records;
• Assist in exploring and evaluation of new hardware and software;
• Liaise with Vendors on IT procurement
• Participate in IT Projects implementation as assigned

Job Requirements

• Technical Degree or Higher Diploma in Information Technology, Computer Science or related disciplines
• Minimum 3 years solid experience in supporting PC and Mobile Devices hardware / software, MS Windows 10 or above, MS Windows Server, MS Office, MS Exchange, VMware and other major software packages.
• Hands-on experience in network support, such as Wi-Fi, VPN, routers, switches.
• Professional certificate of MSCE, MCP, CCNA , ITIL Certifications is a plus.
• Knowledge on Linux/Apache is a plus.
• Strong Sense of information security and cyber security.
• Teamwork and strong sense of responsibility, problem solving.
• Good command of written and spoken English and Chinese; knowledge in Japanese is an advantage