• EUS devices, circuits, hardware & software, facilities maintenance renewal
• Oversee the management and planning of infrastructure capacity
• IT security frameworks across all regional networks

Our client, a well-known international company, is now looking for IT Infrastructure Specialist join within their team.

1. JOB PURPOSE

• BAU supports & maintain bank wide (Bank) operations & standards
• Promote international offices alignment with the Hong Kong headquarters' IT standards, cybersecurity frameworks, and local regulatory requirements.

2. ACCOUNTABILITIES 

• Responsible for the preparation and support the alignment of international offices’ corporate infrastructure and systems, as well as IT operation activities.
• Oversee the management and planning of infrastructure capacity based on growth projection & SLA results.
• Contracts renewal (including EUS devices, circuits, hardware & software, facilities maintenance renewal)
• Keep track of accurate inventory record
• Support periodical user profile review and audits related to system access control
• Develop and maintain IT policy, standard and procedures for various stages / deliverables throughout the IT infrastructure life cycle.
• Define quantitative measurement on quality of project and provide management visibility in the course of quality improvement.
• Perform quality control on project deliverables and monitor the progress of the projects.
• Streamline and optimize BAU IT infrastructure management activities, and continuously enhance internal control or process.
• Oversee the management of relevant IT infrastructure 3rd parties and outsourcing vendors.
• Coordinate and organize local drills at the Hong Kong Branch and overseas offices to support the Head Office's annual contingency and business continuity exercises.
• Prepare and provision required documentation and evidence to support Head Office and local audits.
• Standardize IT security frameworks across all regional networks.
• Coordinate and organize local drills at the Hong Kong Branch to support the Head Office's annual contingency and business continuity exercises.

3. JOB SCOPE AND IMPACT  

1. People Management Impact

• Collaborate with various team of Infrastructure, Applications, FMG, FP&C and Head Office.
• Collaborate with various teams in Overseas Offices .
• Able to facilitate cooperation among team members.
• Manage vendors and counterparts for external connectivity management.
• Collaborate with various stakeholders of BU/SU for testing, solution rollout, drills and problem resolution.

3. Regulatory Impact

• Protect the Bank to ensure regulatory compliance

4. Geographical Impact

• Service covers Hong Kong/China/Overseas Branches

4. JOB COMPETENCIES

1. Business Knowledge

• Basic knowledge in various network & EUS products and BAU management
• Familiar with vendor management and inventory management
• Basic knowledge of relevant regulations and compliance standard
• Skills in identifying and managing risks associated with service delivery
• Ability to align service strategy with business objectives
• Skills in market analysis and understanding industry trends
• Good at issue reporting/presentation and stakeholder management.

    2.Intellectual Capabilities

• Analytical Thinking & Problem Solving: Analyze problems, develop solutions and options
• Action planning: Develop detailed action plans; project into the future and plan activities in advance; coordinate own/others’ time, resources, workload

    3.Interpersonal Skills, Adversity and Change Management

• Teamwork: Share experience and expertise with team members, understand group dynamics
• Communication: Express complex ideas succinctly and persuasively
• Proactive and with customer-oriented character.
• Proficiency in written and spoken Mandarin, Chinese and English.

5.EDUCATION, EXPERIENCE & QUALIFICATION

    1.Education Qualification

• Higher Certificate / Diploma or equivalent, preferably degree holder in Information Technology, IT Security or Computer Science

    2.Working Experiences

• At least 5 years’ experience with IT background, preferably with exposure in vendor management and IT infrastructure or operation management.