Duties:

• Provide on-site IT support at customer offices, handling daily hardware, software, and end-user issues
• Manage IT service requests including software installation, account setup, access rights, and user onboarding/offboarding
• Maintain IT asset inventory and coordinate with vendors for procurement and technical support
• Perform routine system updates, patching, and basic security compliance for end-user devices
• Handle IT administrative and project coordination tasks, including invoice processing, service reporting, and documentation
• Support internal IT teams on assigned operational tasks, service reviews, and small-scale IT projects

Requirements:

• Diploma or degree in Information Technology, Computer Science, or related discipline
• Experience in IT administration or end-user support within a corporate environment
• Basic technical knowledge of Windows systems, software applications, and IT service management processes
• Strong organizational, documentation, and communication skills
• Able to work independently on-site and provide professional user-facing support