Responsibilities

• Lead full‑cycle recruitment for frontline and store management roles
• Manage employee relations, conflict resolution, and disciplinary cases
• Oversee performance review processes and support store leaders in talent development
• Drive retail training programs: onboarding, product knowledge, sales & service
• Administer compensation, attendance, leave, and commission schemes
• Ensure HR policies comply with Hong Kong labour laws
• Support HR reporting, manpower planning, and process improvements

Requirements

• Minimum 5 years’ HR experience in retail; strong retail background is a must
• Solid understanding of store operations, manpower needs, and retail KPIs
• Bachelor’s degree in HR, Business, or related field
• Strong communication, interpersonal, and problem‑solving skills
• Ability to work in a fast‑paced, high‑volume retail environment
• Native Mandarin speaker, with good Cantonese and English preferred