• 2+ years sea freight forwarding.
• Sea freight ops, carriers, Incoterms.
• Freight systems (CargoSmart, EDI, ERP)

Job Responsibilities:

• Oversee end-to-end sea freight import/export operations, ensuring safety, accuracy, and on-time delivery.
• Liaise with shipping lines, overseas agents, and Mainland China suppliers to arrange LCL and FCL shipments, and to track and monitor shipping schedules.
• Manage full sets of sea freight import and export documentation autonomously, covering Bills of Lading, manifests, commercial invoices, packing lists, and customs declaration procedures.
• Ensure clear and proactive client communication, provide regular tracking updates, and effectively resolve any transport exceptions such as rolled cargo or schedule delays.
• Review and verify carrier invoices, issue accurate client billing, and actively manage cost control to optimize profitability.
• Collaborate with warehouses, trucking partners, and sales teams to streamline dispatch and delivery workflows.
• Support ad-hoc projects as assigned.

Job Requirements:

• Diploma or above (Logistics, Supply Chain, or Trade related fields preferred).
• 3–5 years of sea freight operations experience in a forwarding environment.
• Solid knowledge of sea freight operational workflows, carrier networks, and standard shipping terms (Incoterms).
• Proficient in freight systems (CargoSmart, EDI, or ERP) and MS Office.
• Able to work under pressure, prioritize tasks, and manage time efficiently.
• Fluent in Cantonese, English, and Mandarin.
• Willing to work overtime when required. (Paid overtime counted under the unit of 30 mins)