Job duty:

• Provide high‑quality support to customers by handling inquiries through phone calls, live chat, and email channels

Job requirements:

• Completion of secondary education or higher
• At least 2 years of experience in a customer-facing or support role
• Excellent command of spoken and written English, Cantonese, and Mandarin
• Strong interpersonal abilities with effective communication skills
• Professional telephone etiquette and a proactive, service‑oriented approach