• CRM, loyalty marketing, or e-commerce
• Experience in healthcare, supplements, beauty
• Competitive salary package, 5 days' work

Job Duties: 

• Campaign Execution: Run direct marketing campaigns via Email, SMS, WhatsApp, and WeChat.
• Loyalty Program: Manage daily VIP membership operations, points systems, and rewards.
• Lifecycle Automation: Set up automated reminders for product refills and birthday perks.
• Customer Segmentation: Group customers by health needs and past purchase habits.
• Performance Tracking: Report on open rates, click rates, sales conversions, and customer churn.

Requirements: 

• Bachelor degree in related field. 
• 2-3 years in CRM, loyalty marketing, or e-commerce.
• Background in healthcare, supplements, beauty, or retail is a plus.
• Familiar with CRM tools (e.g., Hubspot, Salesforce) and MS Excel.
• Basic knowledge of local health advertisement regulations in Hong Kong.
• Good command of written and spoken Chinese (Cantonese/Mandarin) and English.