• 5 yrs: cloud engineering, automation/platform operations
• Azure /Terraform Associate/Alibaba Cloud ACA/ACP
• ServiceNow catalog / Datadog and event-driven automation

Key Responsibilities:

• Site Reliability Engineering: Ensure robust and stable IT systems to support business operations.
• Automation and DevOps: Implement and manage automation tools and platforms such as Azure DevOps, Terraform, and Ansible Automation Platform.
• Automated Cloud Provisioning (Azure & Alibaba Cloud with Terraform/SNOW)
• E2E Automation for BAU Tasks & Incident Remediation (Ansible / Datadog)
• Documentations: Create technical documentation, runbooks, architecture diagrams, and automation standards.
• Technical Projects: Implement and deliver projects in hybrid environments (cloud and on-premises) with a focus on high availability, performance, and security.
• Enterprise Platforms Management: Oversee cloud computing resources, servers, databases, SAN storage, data protection, and disaster recovery.
• Operational Support: Manage and monitor housekeeping jobs, conduct regular system and hardware health checks, and perform disaster recovery drills.
• After-Hours Support: Provide support outside of office hours when required.
• Problem Diagnosis: Perform first-level diagnosis to identify and resolve issues, improving reliability.
• Additional Duties: Perform other tasks as assigned by the team leader.

Requirements:

• Education: Degree or diploma in Computer Science, Information Technology, or equivalent.
• Experience: 5+ years of experience in cloud engineering, automation, or platform operations.
• Certifications: IT professional certification (e.g., Azure Administrator Associate, Terraform Associate, or Alibaba Cloud ACA/ACP) is advantageous.
• Technical Skills:
• Proficiency in automation and DevOps tools such as Azure DevOps, Terraform, and Ansible Automation Platform.
• Strong experience with scripting languages like PowerShell, Bash, and Python.
• Familiarity with ServiceNow catalog and workflow is plus
• Familiarity with monitoring tools such as Datadog and event-driven automation.
• Experience with multi-cloud platforms like Azure and Alibaba Cloud.
• Administration and troubleshooting of Microsoft Windows, Linux, MS SQL DB, Networking.
• Knowledge of Active Directory, ADFS, MS cluster, SAN Storage, Commvault Backup, MS SCCM/SCOM, HP SIM/iLO, or System Management Homepage is a plus.
• Language Proficiency: Proficiency in both spoken and written English.