Business Analyst - Sal. up to 67k per month

Hong Kong

As one of the world's largest banking and financial services organisations, HSBC has been connecting customers to opportunities since 1865. With operations in 65 countries and territories, HSBC's unparalleled international network links developed and emerging markets, and spans the world's largest and fastest-growing trade corridors. The bank serves more than 40 million customers through its commercial, retail, investment and private banking businesses, which are supported by operational and functional teams around the world.

Retail Banking and Wealth Management serves millions of customers worldwide with a
complete range of banking and wealth management services to enable them to manage their
finances and protect and build their financial futures. It is a global business that brings
together management responsibility for Retail Banking, Wealth Management, Insurance and
Asset Management with a focus on customer-centric propositions and innovative and
efficient distribution channels.

Principal responsibilities

  • Facilitate services which support the onboarding of new accounts, including Know Your Customer or Anti Money Laundering or Customer Due Diligence or Financial Crime
  • Risk reviews, account approvals, and operational readiness, that is accounts properlyand accurately maintained in internal and external systems
  • Provide support to business stakeholders.
  • Ensure project monitoring and governance processes are implemented and adhered todown to site level.
  • Direct, standardize and monitor Decision Systems Operations to improve performance utilizing best practices, strategies and standards.
  • Improve processing efficiencies through re-engineering initiatives, improved process flow management and automation enhancement.
  • Partner with Decision Systems Global and Regional teams to support initiatives and requirements
  • Utilize voice of customer, feedback from the countries teams to improve customer experience and process execution



  • Typically qualifications would include an undergraduate degree in Business Administration, Finance or Risk Management, Information System or a related field.
  • Experience of project, system and process design, development and implementation
  • Experience of managing multiple, complex projects.
  • Experience in banking project management
  • Has developed a satisfactory level of professional competence which helps to determine risk based solutions.
  • Experience delivering Customer Originations and or Account Management software technologies. Specific experience with SAS Decision Manager, Provenir, Experian PowerCurve and or FICO TRIAD would be an advantage
  • Knowledge and understanding of Advanced Analytical model development, credit bureau, and financial services.
  • Strong communication, influencing, decision making, analytical, project, presentation and interpersonal skills
  • Ability to operate well across cultures and in multicultural diverse work environments
  • Strong problem solving skills, adaptability to change and changing work priorities and ability to drive results


HSBC is committed to building a work culture where everyone is valued, respected and opinions count. They take pride in providing a workplace that fosters continuous professional development, collaboration and supporting people to be at their best in an inclusive and diverse environment.

Type: Contract

Category: I.T & T - Banking / Finance IT

Reference ID: 611-20210412-SS

Date Posted: 12/04/2021