• Immediate available/ Short Notice is highly preferred
• Proficiency in managing Windows/Linux servers, backup solutions, and networking
• Customer-facing support

Responsibilities:

• Perform daily maintenance and servers, storage, backup systems, network switches, firewalls, Wi-Fi, etc.
• Troubleshoot and resolve hardware, software, and network issues promptly to minimize downtime.
• Coordinate with backend support teams to conduct system security reviews and implement best practices.
• Apply patches and security updates to equipment, often during non-office hours, to maintain system integrity.
• Document maintenance procedures, incident reports, and system configurations for transparency and efficiency.
• Collaborate with the customer and internal teams to ensure seamless support and proactive system enhancements.

Requirement:

• Diploma or bachelor’s in information technology, Computer Science, or equivalent experience.
• 3+ years of experience in IT support, with hands-on expertise in servers, storage, networking.
• Proficiency in managing Windows/Linux servers, backup solutions (e.g., Veeam), and networking (switches, firewalls, Wi-Fi).
• Strong troubleshooting skills, ability to work independently
• Excellent communication for customer-facing support
• Willingness to work non-office hours for scheduled maintenance or critical updates.
• Bonus: Certifications like CompTIA Network+, CCNA, Microsoft Certified: Azure Administrator, or Fortinet NSE

Interested parties please send your full resume with your current and expected salary to yanny.tse@manpowergrc.hk