Responsibilities

• Support daily retail operations and coordinate between front-line and back-office teams
• Assist in store openings, renovations, maintenance, and closures
• Help optimize operational processes and support retail systems/tools
• Prepare weekly sales reports and track performance vs. targets
• Support sales planning and promotions, including in-store displays
• Assist with customer service issues to ensure a positive experience
• Monitor inventory levels and coordinate stock replenishment
• Ensure compliance with company policies and safety standards
• Provide basic data analysis and ad hoc operational support

Requirements

• Higher Diploma or above in Business, Retail, Marketing, or related field
• 1–3 years of retail or related experience 
• Proficient in MS Office and Chinese word processing
• Strong communication, analytical, and organizational skills
• Detail-oriented, responsible, and customer-focused
• Good command of English, Cantonese, and Mandarin
• Willing to work flexible hours, including weekends and peak periods