Hostess | up to 27K | 2-3 months bonus | Luxury setting
Hong Kong
- 5 days' work per week, split shift
- Hotel/Private clubhouse/Michelin star background is preferred
- Cantonese and English proficiency is a must
Responsibilities
- Manage reservations, answer calls, and coordinate daily bookings using the reservation system.
- Welcome Members and guests, escort them to tables, and ensure a positive arrival and departure experience.
- Allocate seating efficiently based on Member preferences and operational requirements.
- Communicate guest needs, special requests, dietary restrictions, and accessibility requirements to the service team.
- Maintain accurate Member records and support restaurant administrative tasks, including menu management.
- Ensure the reception area, menus, and dining environment are clean, organized, and guest-ready.
- Handle guest feedback and complaints professionally, escalating issues when necessary.
- Promote club offerings and contribute to exceptional Member experiences.
- Support restaurant operations and assist team members as required.
Requirements
- Minimum 3 years of relevant experience in hospitality, restaurants, clubs, or customer service.
- Strong communication and interpersonal skills with a customer-focused mindset.
- Fluent in English and Cantonese, fluency in Mandarin would advantageous.
- Knowledge of restaurant etiquette and reservation/booking systems.
- Excellent telephone manner, problem-solving skills, and attention to detail.
- Friendly, professional, and well-groomed appearance.
- Ability to stand and walk for extended periods.
Type:
Permanent
Category: Hospitality & Tourism - No Selection Required
Reference ID:
228-29072026-HR
Date Posted:
29/07/2026
