• Digital analytics/ Business analytics
• HK Digital wealth team
• Exp in analytics consulting or managing digital products

As one of the world’s largest banking and financial services organisations, HSBC has been connecting customers to opportunities since 1865. With operations in 63 countries and territories, HSBC’s unparalleled international network links developed and emerging markets, and spans the world’s largest and fastest-growing trade corridors. The bank serves more than 40 million customers through its commercial, retail, investment and private banking businesses, which are supported by operational and functional teams around the world.

Responsibility
The scope of work will include but may not be limited to:
1. Implement outcome of business analytics to develop effective personal and relevant communications to support business strategies
2. Provide comprehensive innovative and analytical solutions capitalizing advanced data and analytics capabilities and communication toolkits
3. Optimize and craft personal and relevant communications through targeting/offers and industrialized processes
4. Support to enable point-in-time personalized and relevant dialogues with customers
5. Adopt tools to optimize resource vs activities.
6. Adopt best practices and standards of analytics and communications.
7. Align governance and controls towards Group’s standards in a progressive approach.

Skills
We seek highly motivated specialists who have the following experience and qualifications to join our dynamic organization
1. Minimum 2 years of working experience in one or multiple skills in business analytics or contact and communication design and operation in the financial or digital domains. Or similar experience in analytics consulting or managing digital products
2. Proven experience in one or more of: customer segmentation, portfolio analytics, pricing analytics, digital marketing, data science, use of open-source data in analyses
3. Familiarity with analytics/visualization tools such as Python, SQL/BigQuery. Tableau/QlikSense/Looker studio, hands-on experience on cloud environments such as AWS, Google Cloud Platform (GCP) is a plus
4. Ability to communicate with impact, with the capacity to ensure complex information is articulated in a meaningful way to a wide and varied audience
5. Good problem solving skills, exhibit self-motivated, self-starter behaviors
6. Great sense of ownership and servicing mind-set to ensure efficient and effective customer service delivery
7. Strong team player; able to work with members of different skills and experiences. Comfortable to operate in a complex matrix structure with multiple stakeholders.
8. Bachelor degree in one of these preferred disciplines: economics, computer science, data science, analytics, statistics, econometrics, management information system, communications, operations research.

If interested in the role, please click on APPLY.