Responsibilities

• Assist the Sports and Leisure Manager in leading, supervising, and motivating all full‑time and part‑time staff.
• Ensure that all facilities are managed and maintained to top‑tier standards to provide an excellent customer experience.
• Develop strong relationships with members and address any complaints related to the Sports & Leisure team.
• Conduct research and analyze statistics on program and facility usage to make informed recommendations.
• Ensure that operations within your areas of responsibility comply with SOP requirements.
• Implement preventive and corrective measures to ensure the safety of members and guests.
• Support the Sports and Leisure Manager in managing the department's budget and marketing plan.
• Create schedules for all recreation staff and report any irregularities to the supervisor.
  Oversee the management of the Club's official sports teams.
• A minimum of 5 years of supervisory experience in the leisure or recreation sectors.
• Strong leadership skills and excellent interpersonal abilities, with a proactive approach to interacting with customers and staff.
• Excellent communication skills in both English and Chinese.
• Hands‑on experience with MS Office applications.
• Customer‑focused, with strong people management practices, a positive attitude, and a good team player.
  

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