• 15 days Annual Leave
• Work Location: Mong Kok
• Previous banking experience is preferred but not a must

The Bank’s Global Banking business provides a broad spectrum of financing solutions to large corporations and financial institutions. As a strategic financial partner to corporate customers, The Bank offers a comprehensive range of products and services including bilateral and syndication loans, project financing, property development financing, property investment loans, working capital financing, trade financing, cash management and treasury products.

Principal responsibilities

• Partner with Team Head to define channel strategies that reshape Branch channels, combining customer-centric design, digital capability and operational know-how.
• Shape strategies using both quantitative insights (data/analytics) or qualitative intelligence (e.g. frontline / customer feedback), and track success through cost and benefit realization
• Identify and drive innovative solution to optimise Channel services and capabilities: setting success measures, leading delivery and monitoring outcomes.
• Coordinate Management reporting and workgroup governances, collaborate with internal stakeholders to secure support and ensure initiatives are executed effectively and deliver agreed KPIs
• Lead commercialisation activities to enable channel migration and behavioral changes, including designing and running incentive / adoption campaigns, deliver customer and frontline communications, and build adoption / performance tracking.

Requirements

• University degree in Business Administration or a related discipline
• Hands-on experience marketing & commercialization, or programme management in retail banking industry.
• Knowledge in Branch Operation or Exposure in Innovative Technology would be an advantage
• Excellent interpersonal skills and ability to work independently
• Strong project management skills and stakeholders management skills, with strong business & analytical mindset
• Customer centric mindset and ability to manage complex interactions effectively
• Ability to bring divergent ideas to create new and valuable solutions
• Proficiency in both English and Chinese

If you are interested in this role, click “Apply”