• Branch Operational Policy & Process Governance
• Branch Operations (Branches / Relief Team)
• Retail Banking operation

Working Hours: 08:50-18:00 (Monday to Friday)
Working Location: Wanchai

Job Responsibilities:
Assist the team head in coordinating the formulation and optimization of operational rules and regulations, promote business process improvements, and conduct effective management. Specific duties include:   

• Reviewing existing operational procedures related to banking branch business scenarios and formulating optimization plans;
• Organizing the optimization and implementation of operational procedures for designated business scenarios;
• Overseeing the development of standardized operational guidelines for branch networks;
• Coordinating the integration of cross-departmental operational standards across branch networks;
• Leading periodic evaluations and reviews of branch operational workflows;
• Establishing project teams to drive research and integration of key business procedures/processes, while monitoring project execution including task allocation, cross-departmental coordination, progress tracking, and outcome reporting;
• Proactively communicating with superiors to propose operational improvements and demonstrating professional collaboration. 

  Requirements: 

• Bachelor’s degree or above;
• Sound knowledge of banking operations;
• Excellent written and verbal Chinese proficiency, with experience in drafting banking operation policies;
• Detail-minded, good communication skills, ability to work independently and as part of a team
• Skilled in coordination and driving effective implementation of regulations.