• Telcom
• Excellent remuneration with dynamic exposure
• Strong Company Support

• Service & Delivery Management: Oversee and elevate the overall delivery performance of the training and mentorship team, ensuring all client project milestones and mobile network service standards are consistently met.

• Issue Resolution & Escalation: Proactively identify, investigate, and resolve service-related challenges, ensuring full alignment with the operational requirements outlined in each client project.

• Client Reporting & Reviews: Spearhead the preparation and submission of comprehensive monthly service reports to clients. Reports must be delivered at least 7 days prior to scheduled review meetings and must feature:

  • Performance summaries of the team and individual trainees (progress, technical metrics, strengths, and target areas for growth).

  • A recap of executed training activities, paired with a clear roadmap for upcoming sessions.

  • Strategized priority topics and focus areas designated for the upcoming month.

  • An active status tracker for all issues raised during monthly service meetings, detailing corrective actions taken and resolution timelines.

Education & Core Experience:

• Education: Bachelor’s degree or higher in Telecommunications Engineering, Electronics Engineering, Information Engineering, or a related technical discipline.

• Mobile Network Experience: A minimum of 10 years of professional experience strictly working with mobile network systems.

• At least 5 years of dedicated experience focusing on 4G and/or 5G mobile systems, specifically covering:

  • Mobile network maintenance management and strategic planning.

  • Design and development of maintenance services workflows and operational processes.

  • Structuring knowledge transfer programs, training delivery, and objective skills assessment/evaluations.