Responsibilities:

• Assist in managing daily restaurant operations to ensure smooth, efficient, and high-quality service
• Support the Restaurant Manager in maintaining excellent guest experience and handling customer feedback or enquiries
• Supervise, coach, and motivate service team members to meet service and performance standards
• Monitor service flow, reservations, and table turnover during daily operations and peak periods
• Ensure full compliance with food safety, hygiene, and operational procedures
• Assist with inventory control, ordering, and basic cost management
• Support cash handling, POS operations, duty rosters, and administrative tasks
• Maintain staff discipline, grooming, attendance, and workplace professionalism

Requirements:

• Diploma or above in Hospitality, Catering, or related discipline preferred
• Minimum 3–5 years of experience in restaurant operations, with supervisory experience
• Experience in Chinese dining or fine dining environment is an advantage
• Strong leadership, communication, and customer service skills
• Good command of Cantonese and English; Putonghua is an advantage
• Able to work shifts, weekends, and public holidays in a fast-paced environment