• Leading Banking
• Comprehensive Benefits & Career Growth
• Attractive Remuneration Package

Our client, a well-established international bank, is looking for a Client Service Manager to support its Priority Banking team. This is primarily a client servicing and operational support role, with no direct individual sales target.

• Provide high-quality customer service to Priority Banking clients.

• Support Relationship Managers with daily client servicing, documentation and account-related enquiries.

• Handle banking transactions, customer requests and operational follow-ups.

• Ensure accurate documentation and compliance with internal banking procedures and regulatory requirements.

• Coordinate with internal departments to resolve client enquiries and operational issues.

• Assist in monitoring daily branch service operations and maintaining service standards.

• Identify potential customer needs and refer relevant opportunities to Relationship Managers when appropriate.

• Experience in customer service, preferably within retail banking or Priority Banking.

• Background in branch operations, client servicing or Relationship Manager support is an advantage.

• Familiarity with banking procedures, AML/KYC requirements and regulatory standards.

• Strong interpersonal, communication and problem-solving skills.

• Detail-oriented with a customer-focused mindset.

• Good command of English and Chinese.

• No direct individual sales target

• Opportunity to work with Priority Banking clients.

• Established international banking environment.

• Career development within banking operations and client servicing.