IT Support/Helpdesk Support Engineer (Up to 28K, AL 20 days)
Hong Kong
- Work life balance, 5 days' work
- Large company with attractive remuneration
- Stable working environment
Duties
- Serve as the first point of contact for staff needing technical assistance
- Diagnose and resolve issues related to computers, software, and IT services
- Provide support for Windows systems, productivity tools, Microsoft 365 apps, and other business applications
- Handle user account setup, permission changes, and access administration
- Look after office IT equipment, basic server tasks, and network connectivity
- Assist with server-related checks, system maintenance, and directory services
- Record and update support requests through the ticketing system
- Keep track of hardware and software assets
- Work with the internal IT team on system upgrades, rollouts, and operational improvements
- Ensure compliance with internal IT standards and security guidelines
Requirements
- Degree in Computer Science, or related fields
- Minimum 2 years’ hands-on experience in technical or desktop support
- Good understanding of Windows environments and Microsoft 365
- Strong troubleshooting skills, reliable work attitude, and good teamwork spirit
Type:
Permanent
Category: I.T & T - Support & Operations/Systems Administration
Reference ID:
118-21012026-BH
Date Posted:
21/01/2026
